What Dungeons and Dragons Teaches us about Effective Work Teams

What Dungeons and Dragons Teaches us about Effective Work Teams

Although the Mentor Works team is dedicated to helping our clients receive government funding, we do have some hobbies outside of work. This includes traditional hobbies like cooking, reading, sports, and gardening, as well as more eccentric hobbies. Over the past year, some Mentor Works team members have been playing dungeons and dragons together. Not…

Improve Negotiation Outcomes by Changing Your Mindset

Improve Negotiation Outcomes by Changing Your Mindset

Imagine any type of negotiation unfolding in front of you. What comes to mind? Most people think of a car sale, negotiating a contract at work, negotiating salary or compensation with an employer, or something simple. However, the reality of the situation is that most people negotiate every day on multiple occasions, but most of…

How to Inspire Your Team: Communicate the ‘Why’ Behind Action

How to Inspire Your Team: Communicate the ‘Why’ Behind Action

For almost 10 years I’ve held management roles in both for-profit and non-profit organizations. As a young manager, I thought that in order to motivate others, I first needed to show them how to achieve desired results. This was a grave mistake, as it was only part of the picture. I rarely shared why I…

What ‘The Lord of the Rings’ Taught Me about Diversity

What ‘The Lord of the Rings’ Taught Me about Diversity

The Lord of the Rings is a massive fantasy work of 481,000 words, with dozens of characters, themes, and messages intertwined. The novel is split into 3 volumes, each with 2 parts (6 total). I have always loved this book, and its multitude of themes and characters can be applied to the business world. I…

Extroverts and Introverts at Work: Should You Just Stop Talking?

Extroverts and Introverts at Work: Should You Just Stop Talking?

Recently, my office took part in a training session that used theatrical improv to help develop business communication skills. Throughout the course of the day, as we performed various verbal exercises in groups, it became clear that some of us relished the chance to have all eyes upon us, while others found it unsettling. Either…

Balancing Your Business’ Definition of Success: KPIs and Team Input

Balancing Your Business’ Definition of Success: KPIs and Team Input

I’m a big advocate for metrics and key performance indicator (KPI) driven workflows. I believe in the value of data-driven processes, and have seen first-hand the impact of KPI focused process improvement projects. For many manufacturers, the increased use of software systems that document all of their processes has allowed them to identify even more…

Hiring New Employees: 4 Practical Tips to Ensuring a Good Fit

Hiring New Employees: 4 Practical Tips to Ensuring a Good Fit

While I am not a certified human resources professional, I have had several opportunities throughout my career to screen, interview, and hire employees. I hired my first employee in 1991 and have gone through the process of finding the ‘right’ candidate several times since then. Although my background is geared towards science, research and development,…

What is Social Selling? A Look at the Future of Sales

What is Social Selling? A Look at the Future of Sales

Cold calling, phone calls, snail mail, and networking events; the traditional components of a sales process were tried and true. Then the Internet was invented and sales processes were changed forever. This article will reveal the impact of the Internet on sales and how it can be used to improve a business’ reach through new…

5 Tips for Successfully Recruiting and Retaining Millennial Workers

5 Tips for Successfully Recruiting and Retaining Millennial Workers

As of 2015, Millennials comprised the largest generation of workers participating in Canada’s workforce. This is for good reason; among other benefits, Millennials are highly adaptable, are eager to learn, and are interested in professional growth. They are technologically advanced when compared to older generations, which can have a significant impact on your team, from…