ICTC Career Focus Canadian Government Funding: ICT Eligible Occupations

bigstock-touch-pad-concept-31114436The Government of Canada appreciates the important role that information and communication technologies (ICT) will play in the future of Canada’s job market.  The Information and Communication Technology Council (ICTC) has thus established small business grants for hiring program to offer the opportunity for small and medium-sized businesses subsidized wages for new graduates relating to IT work experience via a highly successful program called ICTC Career Focus.

ICTC Career Focus offers Canadian government funding wage subsidies for hiring that covers both Information and Communication Technology (ICT) and E-Health Occupations. Listed here are the occupations classified as ICT, grouped into 6 clusters and including 39 categories of job titles and description in total.

The majority of the responsibilities taken on by employees covered by ICTC small business funding grants for hiring should be included within one or more of the ICT job classifications.

ICTC Canadian Government Funding Cluster #1: Software Products Occupations

Analysis Design:

  • In the field of analysis, you apply investigative skills to business, technical or organizational problems, and;
  • Determine if and how ICT could be used to provide and define solutions for systems

Analysis Programming:

  • Utilization of analytical, design, problem-solving and interpersonal skills to requirements
  • Implement design concepts, and write programs that meet specifications and customer needs

Application Software Implementation:

  • Provide technical expertise, and;
  • Offer functional support for software package implementation in order to meet business requirements.

Business Analysis and Service Level Management:

  • Perform investigatory, feasibility and analytical studies to produce practical outline specifications for the construction of systems that meet users’ needs
  • The holder of this position must also match the quality level and scope of services to the facilities and capabilities of existing systems


  • Construct properly engineered software assemblies from specifications;
  • Combine these assemblies into systems, and verify that the resulting assemblies or systems are correctly tested to meet specifications

Software Design and Delivery (Engineering):

  • Evaluate, advise, report, co-ordinate or supervise software intensive products or processes;
  • Commissioning, system integration and retirement of real time, embedded and other complex software systems, that requires the application of engineering principles;
  • Not necessarily the practice of professional engineering

Technical ICT Architecture:

  • You design, develop, evaluate and integrate a wide range of systems and components;
  • Components may include business applications, technical environments, information warehouses, operating systems, databases, telecommunications networking, etc.

Website Marketing Concept Blackboard

Web Design:

  • Produce practical designs and outline specifications for the construction of websites;
  • Meet client requirements with an equal emphasis on the technical and creative aspects

Web Development:

  • Apply analytical and programming skills to produce and implement properly engineered and tested web-based applications that meet identified requirements and specifications;
  • Use programming and development tools, within an internet technology framework

ICTC Canadian Government Funding Cluster #2:  Infrastructure

Data Administration:

  • Manage and organize electronic data to ensure that it meets ICT needs including share-ability, coherence, availability, quality and integrity;
  • Understand and adhere to corporate data administration policies, standards and technology

Database Administration:

  • Provide specialized expertise and practical assistance in the use of database management systems, and in the manipulation of data for systems

Capacity and Performance:

  • You match hardware, operating system software and applications systems capacity to present or predict the ICT needs of users;
  • Meet the service level requirements for throughput, response time, turnaround time and availability.

Help Desk:

  • Provide a rapid response inquiry service regarding ICT for users or customers (usually by telephone);
  • Solve problems experienced by customers in using the relevant features/functions of the company’s products/services

Network Planning and Support:

  • Plan and install quality communications network service in an information system
  • Provide routine control over and manage exception situation in relation to quality communications


  • You carry out the daily routine physical and logical operation of hardware and software to support quality service delivery;
  • Handling of incidents, routine system start up and shut down, and maintaining planned schedules

Problem Management:

  • Diagnosing, assessing, circumventing and finding remedies for service incidents (deviations from planned or expected information system behaviour)


  • Provide specialized expertise and practical assistance for the physical, electronic and technical security of ICT at each stage of the life cycle

Systems Programming:

  • Provide specialist technical expertise for developing, installing, testing, tuning, upgrading and maintaining externally and internally supplied systems software

User Technical Support:

  • Provide direct technical help to users and customers of an ICT service to guide them in using the tools and resources effectively and efficiently

ICTC Canadian Government Funding Cluster #3:  Management

CT Management:

  • Manage all resources needed to plan for and deliver properly architected IS/ICT services to users at all stages of the system’s life cycle

Intellectual Property Management:

  • Provide professional services guided by technical, legal, and business knowledge to develop, protect, and commercialize the organization’s Intellectual Property

Production Management:

  • Responsible for all aspects of production in accordance with orders received, including planning, operations, P&L, budgeting, facilities/maintenance, safety, quality assurance, supervision of personnel and supplier/client/customer relationships

Project Management:

  • Plan and control projects to meet quality, budget and time objectives, to lead and motivate resources, to coordinate with organizations, clients and stakeholders

Supply Chain Management:

  • Responsible for the supply chain in order to properly and efficiently manage the material and information resources needed to fill the orders of internal and external clients, from order taking to delivery of the product/service

ICT Consultancy:

  • Provide strategic advice and high-level assistance for strategy and policy; architecture; technology; procurement; management; development methods; definition, design, construction and installation; and use and service delivery

ICTC Canadian Government Funding Cluster #4: Hardware Products

Design Engineering:

  • Involved in the specification, planning, design and verification of products;
  • Assist in the development of engineered deliverables from feasibility and functional specification through design and physical implementation to production

Hardware Scientist:

  • Develop and implement applied and/or fundamental research programs with a view to resolving various types of issues

Manufacturing Engineering:

  • Provide manufacturability feedback during the design process and the transfer and improvements of products from development to manufacturing

Product Line Management:

  • Responsible for a timely and cost effective product management program, from concept development to production

Technical Marketing:

  • Responsible for shaping the organization’s product portfolio through discovery, development and commercialization and ensure delivery of a successful marketing strategy to the prospective client base

ICTC Canadian Government Funding Cluster #5:  Testing/Quality Control


  • You provide an independent assessment of systems and software production quality management against acknowledged internal and external criteria (e.g., ISO 9000 and EN29000)


  • Test deliverables to ensure that they meet the approved specifications; and,
  • Be involved throughout the complete product and project life cycles

Quality Assurance:

  • Provide expertise for applying quality assurance techniques to all stages of the hardware/software life cycles; and,
  • Ensure that QA techniques are used wherever appropriate

Quality Professional:

  • Provide a broad cross-functional scope including product definition, design and development, supplier procurement, manufacturing and customer satisfaction

 ICTC Canadian Government Funding Cluster #6: Documentation and Training

Education/Training Management:

  • Manage the teaching, training and instruction at all levels to include any aspect of expertise within the scope of ICT (systems development, support and operations, technical skills)

Technical Writing:

  • Design and create all material that will guide and help users to use the product or service provided by ICT

Popular Job Types for ICTC Career Focus Hiring Grants

ICTC Career Focus offers small business grants for hiring recent grads across a number of different fields and disciplines, however here is a small list of some ICT positions that would be eligible for ICTC Career Focus funding in 2013:

  • Hardware Technician
  • Software Developer/Technician
  • Coder/Programmer
  • Online Marketing Analyst
  • IT Specialist
  • Systems Analyst
  • Quality Assurance Analyst
  • Privacy Research Specialist
  • Web Master/Website Administrator
  • Web Application Developer

Working Levels Eligible for Canadian Government Funding

The ICT Competency Profiles framework also incorporates four working levels including entry-level, full-working employee, intermediate employee, and senior employee.

Learn More about ICTC Career Focus Program

Would you like more information regarding this exciting Small business grants Canada opportunity?  Choose from one of the following options:


You can also read our blog on ICTC Competency Models and “Form B” (includes video from ICTC), it is titled:  ICTC Career Focus:  Strengthening Canada’s Workforce, or;

View eHealth Occupations Eligible for funding through ICTC.


Learn More about Canadian Small Business Grants and Business Loans Ontario

If you would like to stay up-to-date with government funding for small business opportunities for your firm please sign up for our Ontario Small Business Funding Weekly E-Newsletter.  You can also stay connected through Twitter, LinkedIn or Google+.

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